We win when our customer is happy
Choose Your Customer Support Plan
Learn about our services to help you and your business succeed.
Your success is our success!
In addition to great service, Vincent Clouds offers Customer Success Plans that enable you to get extra attention and services to meet your business goals.
A combination of adoption, support, and maintenance services, Customer Success Plans enable you to maximize your investment,
minimize risk, and enjoy more peace of mind.
Engage With A Customer Success Manager
A Customer Success Manager (CSM) will work with you to understand your integration-related business goals and shepherd you through the journey to achieve those goals.
Expanded Support Hours
Access Vincent Clouds support during expanded support windows and enjoy faster guaranteed response times as well.
Integration Monitoring
Vincent Clouds will collaborate with you to monitor your integration dashboard, proactively identify errors and recommend solutions.
Vincent Cloud provides support through multiple channels. The table below describes the support channels available to the Customer per the Customer Success Plan.
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