Ecommerce companies need to be able to move fast, with low overhead and without errors. Automation of the business processes is crucial for their success, and integration is a key component in their automation strategy. Prior to integration, companies face significant challenges such as lack of visibility into orders, manual data entry and processes, which can lead to errors and delays in fulfillment. Subsequently, bad customer experiences will result in lower ratings and reduced sales. Therefore, integration between the ecommerce store and the back-end inventory management system is essential for smooth operations.
Celigo’s deep expertise with thousands ecommerce and back office integrations will enable you to seamlessly integrate Acumatica to your online channels. Celigo’s prebuilt integration will optimize your customers’ buying experience with timely order fulfillment, accurate product availability, and real-time statuses on orders and cancellations.
Collaboration & Others
Companies that use Acumatica typically have multiple applications in use across different departments. One of the most frequent scenarios is one in which the sales team uses CRM to manage sales pipeline while finance uses Acumatica ERP to manage orders, billing, products, contracts, and other key data. Without seamless integration between these two applications, data silos can lead to longer billing cycles and reduced visibility into bookings.
Celigo streamlines the lead-to-cash process providing businesses a unified, full 360-degree view of customer data across sales, order management, finance, and other teams. This results in faster revenue recognition and reduced IT spend and ongoing development costs. With Celigo, companies can also run their marketing operations more efficiently by integrating their Marketing Automation to Acumatica.